Government services to be integrated into myGov

Services Minister Bill Shorten outlines vision for myGov
28 July 2022
Sourced from myGov

Government services minister Bill Shorten has outlined the federal government’s vision for myGov, with a program of strong federal collaboration and working with states and service providers to make public services easily accessible.

While access to major online government services has been available through myGov since 2013, Shorten said there is still a disconnect between the citizens and government, requiring citizens to “grapple with the complexities of machinery of government”.

“Imagine a myGov that unifies government digital services – by making it more valuable for the Commonwealth, states and service providers to interface with myGov to offer better service delivery to Australians.” Mr Shorten stated.

In response to building up trust after the royal commission into the 'robo-debt welfare fiasco, Mr Shorten said: “When new technology is used to make important decisions, especially in the sphere of government services, it must be fair… It is right the Australian public values their personal rights, pluralism and accountability. In practice that means decision, designs and services are fair, accurate, accountable and efficient.”

- CyberBeat

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