Study finds workplace AI, robots, and trackers negatively impact quality of life

Analysing data from over 6,000 individuals, researchers found that increased use of AI-based software, surveillance devices, and robotics correlates with decreased health and well-being.
21 March 2024
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A groundbreaking study by the Institute for the Future of Work reveals that exposure to new workplace technologies like trackers, robots, and AI-based software can harm people's quality of life. Analysing data from over 6,000 individuals, the study examined the effects of these technologies on wellbeing.

Workers who interacted more with AI-based software, surveillance devices, and robotics reported poorer health and wellbeing. In contrast, using traditional ICTs like laptops, tablets, and instant messaging had a positive impact on quality of life.

The study suggests that workplace technologies may increase job insecurity, workload intensity, and loss of autonomy, leading to decreased wellbeing. Economists predict that 300 million jobs could be automated by 2030, further indicating the potential negative impact of these technologies.

Lead author Dr. Magdalena Soffia notes that it's not the technologies themselves, but their adoption that poses a problem. Concerns about trackers and surveillance technologies align with warnings from unions and activists about the negative effects of constant monitoring in the workplace.

Without effective regulation, AI could create a challenging and unhealthy work environment for many individuals. These findings serve as a warning for the future of work.

- CyberBeat


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