OAIC opens investigation into Optus over data breach

Did Optus companies take reasonable steps to protect the personal information as outlined in the APPs?
12 October 2022

The Office of the Australian Information Commissioner (OAIC) today commenced an investigation into the personal information handling practices of Singtel Optus Pty Ltd, Optus Mobile Pty Ltd and Optus Internet Pty Ltd (the Optus companies) in regard to the data breach made public by Optus on Thursday, 22 September 2022.

The OAIC’s investigation will focus on whether the Optus companies took reasonable steps to protect the personal information they held from misuse, interference, loss, unauthorised access, modification or disclosure, and whether the information collected and retained was necessary to carry out their business.


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